I questioned all over again and she or he reported ok, in advance of putting me on hold. The decision was dropped just after quarter-hour. I referred to as back and asked for the supervisor once more and was advised that the manager is new and wouldn’t manage to deal with this situation. When I asked for a manager once again I used to be placed on maintain for ten minutes to only have the call turn out dropped, Once more.
I want my services restored until finally the matter of billing with the bill I had more than a calendar year age is mounted, as per your Internet Essentials states.
Don’t stress I just heard that Apple will be starting cable. And there rates are going to be quite very low. Comcast must lower there rates if they want people today to stick with them.
We obtained your service five months in the past and have experienced absolutely nothing but trouble with it because it was hooked up. We've spent the whole working day expecting any on the list of web sites we try to determine to open. We may also have dial up. We get dropped regularly, can’t open up web pages or e-mail and knocks off our stability program, that we've been roped into for an additional 3 yrs.
I shouldn’t be questioned to restore my very own Laptop since you are upgrading your tools. I shouldn’t should improve the machines you installed for me and be billed for the improve.
An electronic mail inquiry to Comcast customer service resulted in a reasonably swift reaction from the customer service staff.
I bought a brand new printer the other day and had a hard time trying to hook up the lines, i was pretty upset due to the fact I couldn't make the connections so I termed consumer service and spoke with Dawn Ligon.
I've experienced ongoing troubles with getting service into my home for months now. My Television would go on and off; in some cases out for seconds and from time to time for quarter-hour. it was pretty aggravating to convey the least as well as i wasnt getting the service that Im paying for. I known as Comcast and 3 Guys came out on various occasions to test to solve the problem,. They ran a new cable line, improved some connections in addition to swapped out the cable box but the issue continued. I had been at my wits conclusion and Nearly ready to cancel Comcast and choose verizon bundle that was giving $seventy seven.00 for just a 12 months furthermore a significant VISA gift card. I Have only experienced Comcast and didnt really Web Site want to switch and choose the trouble of recent traces, remote controls and so on but that bundle promotion was very desirable as Im about all set to retire and am seeking to cut bills. I see that Comcast will likely be elevating premiums as of january rendering it Practically a little bit far too much for me to afford to pay for. Anyway, kudos to your Company places of work as each day a person termed to determine if the problem was resolved. As A final ditch try I bought a new Television site link set believing that the issue may very well be with my TV. I'd the new Tv set out with the box and was waiting around on my son to return about and set it up as Im 70 rather than tech savvy. Regretably, my son is very fast paced and I figured It might be weeks just before he got in excess of listed here to assist me.
You individuals do understand it's not Comcast’s buyer service page? This can be a web site about their customer service page. If you'd like to Speak to their dreadful shopper service, begin by planning to and click on on buyer service, not that it will would you much good.
I am Unwell of paying for internet I official source am able to’t even use when I need or desire to use it.These outages are insane and we will’t even get an answer about What's going on.Are you currently likely to give back again The cash for the internet we will’t accessibility?
In January 2015 Comcast consumer Ricardo Brown been given a Invoice from Comcast with his identify changed to "Asshole Brown". Brown's spouse, Lisa, thought a Comcast employee modified the title in response into the Browns' request to cancel their cable service, an incident wherein she was refused a cancellation Except she paid out a $sixty price and as a substitute was routed into a retention expert. Comcast refused to right the name on their bill right after bringing it to the attention of diverse shopper service retailers for the corporation by conveying that Ricardo will be the authorized name of The client, Therefore the Browns turned to consumer advocate Christopher Elliott. Elliott posted the specifics of the incident, along with a duplicate of the bill, on his blog.
It is working day ten of calling Comcast and requesting assist. My telephone continues to be not Performing And that i’m even now calling back again. With my most up-to-date cellular phone calls, I had been instructed I needed to open an account with Verizon. After i requested for any manager, she stated she didn’t have a manager.
Xfinity from Comcast has an information cap, far too, but at one,000 GB each month, it’s way higher than most providers. You’ll get that huge next details allowance on any Xfinity internet strategy.
Self installation is recommended if your house is currently wired for Xfinity (most in their service spot are). They're going to supply a box with every one of the products necessary and easy, comprehensive Recommendations.